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4.8 out of 5 stars
I’ve had a great experience every time I’ve bought a new vehicle. Lane and Lawson make it really easy to buy a new car! If there is any questions or concerns, they’re on it. I would recommend Genes to anyone and everyone.
This is the second time we purchased a vehicle with Gene’s Chrysler. We purchased a Dodge Truck in 2020, and my husband surprised me with wanting to buy me a Jeep Wrangler for my graduation this year. Vanni contacted me the next day, after I inquired about some Jeeps the night before. I met Vanni last weekend and we took a test drive in the Mojito Jeep I liked and then sat down and started the paperwork. Vanni at Gene’s Chrysler, including Victor and Theresa, worked fast and Vanni then surprised me they were going to try to have me take the Jeep home that day. I was able to take the Jeep home and I could not be happier. All in all I was in and out after no more than 3 hours. I was pleasantly surprised as I’ve been at dealerships a very long time most times. Gene’s Chrysler has been fast, helpful and very understanding of what our needs are. Thank you Vanni, Victor, and Theresa! I live my Jeep, and Jeep life will be my future!... More
I was in need of a vehicle after PCSing out here to Eielson, and was browsing the website when Vanni a wonderful sales associate got in contact with me. We were not sure what time we would be in, and just did a walk in the following weekend. Vanni was ready for us as we walked in and showed us every vehicle I told her we were looking for. The entire process was very quick and organized. The team is so friendly and very welcoming! They accommodated my three children in the waiting area with snacks and drinks and television while we completed the paperwork. I would highly recommend them to anyone!... More
Another great purchase from Gene's. Love the sales people (Big Ed) and the finance manager (Theresa) for taking care of us. Definitely do business with them again. Have been purchasing vehicles from them for years.
If you are in the market for a truck, I highly recommend Ed Reuther “Big Ed” at Gene’s. Ed is hands down the most accommodating salesman I’ve ever worked with. He is so easy to talk to and be comfortable with. I’ve come in a few times in the past looking for a truck and until this past Friday (04/15) I hadn’t found anything that really stuck out to me. Ed was always patient and happy to help me look regardless, never once did I feel pressured to purchase. I genuinely felt like I was hanging outwith a friend during the entire buying process. I came with a trade in and found my dream truck late on Friday (over the holiday weekend) in which Ed ensured the truck I had chosen was not sold to another customer while he was away on Saturday. The following Monday(04/18) I brought in my trade for an appraisal and ultimately was given exactly what I wanted for it by Lane (who was super awesome and personable). Ed was happy to show us every vehicle we were interested in and ultimately put me in the most amazing Laramie Longhorn. Everyone on Ed’s team worked their magic and got me one hell of a deal and I couldn’t be happier with my purchase. Thank you Ed and Team at Gene’s!!!... More
Our fuel tank strap broke during our Alaskan vacation. Long story short, Zoe and crew went above and beyond to help us and get our vehicle safe to drive again. Everyone, including our shuttle driver, Glen, was very friendly, helpful, knowledgeable and efficient!
We highly recommend Zoe and the rest of the service team at Gene's!
I have been a Ford guy my whole life but have always liked the Trackhawk. Jacob made the whole process go smoothly! No pressure to buy and I can honestly say I haven’t had a dealership take care of me as much Genes! I still love my Fords but wouldn’t buy from any other dealership! Ask for Jacob when you go!
Best truck buying experience in my 50 year life time. tremendous customer service and great deal off MSRP. My first Ram 1500, love it. Adam was my sales representative and fantastic. Wonderful to walk away from a dealership without Buyers remorse.
Lane, Adam, Chris, Jeremy are always great to deal with! They are very patient! We worked with them for several months until we found the perfect truck! They would text or call when something new would come in so we could come and take a look. They even followed up after the sale to make sure we were happy and everything
My diesel truck was giving me the warning it was preparing to go into limp mode within the next hundred miles. Brought it into the service department at Genes first thing in the morning without an appointment. They warned me that they were backed up but if I could leave it with them they would see what they could do. Being this was my daily driver and I could not afford to be stuck in limp mode Ieft it with them in hopes a cancellation or something would come up that would allow them to get a chance to diagnose and fix the issue within a couple days. They amazingly were able to get it into the shop and resolve the issue the same day and I could not be happier. The folks in the service department are professional and prompt. This is our second vehicle we have purchased from Genes, and all of our experiences with their staff, both sales and service have been excellent.... More